Start on the council website
The official entry point is swindon.gov.uk. For personalised services such as council tax, benefits, and housing applications, residents usually need My Account on the same site.
| What you need | Where to go |
|---|---|
| Council tax, benefits, housing applications | Swindon.gov.uk – sign in or register for My Account |
| Report a street problem (pothole, fly-tipping, lighting) | Swindon.gov.uk – report it online (we also summarise steps on The Swindon Post) |
| Planning applications and enforcement | Swindon.gov.uk – planning and building control |
| Garden waste subscription | Swindon.gov.uk – bins and recycling (seasonal charges apply) |
| School admissions and term dates | Swindon.gov.uk – schools and learning |
Source: Swindon Borough Council
Report a problem in your street
Potholes, blocked drains, damaged signs, and fly-tipping are reported through the council\'s online forms so work can be tracked and prioritised. Our dedicated page walks through what you can report and what information helps: report a problem in Swindon.
Bins, recycling, and garden waste
For collection days and what goes in each container, start with when is my bin day and bins and recycling in Swindon. Garden waste is usually a paid subscription service: see our allotments and garden waste guide for how brown bins fit alongside allotments and composting.
Parking and fines
On-street and car park rules are enforced by the council or by landowners. For an overview, read parking in Swindon and parking fines explained. Always read the tariff board or sign on site.
Planning and building work
If you are extending a home, changing use of a building, or checking whether work is permitted development, the council\'s planning portal holds applications, decisions, and policy documents. Our planning permission in Swindon article explains common terms and when to seek professional advice.
Housing, council tax, and support
Council tax bands, discounts, and how to pay are on the council site. Our council tax in Swindon article summarises bands and exemptions with links back to Swindon Borough Council. For crisis support, see help and support in Swindon and financial support.
Swindon Borough Council
Forms, My Account, and service updates are published here first.
Open swindon.gov.ukReferences & sources
- Swindon Borough Council (accessed May 2026)
Information correct as of 13th May 2026. Council websites and fees change. Always confirm prices and forms on swindon.gov.uk.