Swindon Designer Outlet Village: Everything You Need to Know

Location and getting there

The outlet is easy to reach by car, just off the M4 at Junction 16. It is well signposted.

By car

Approximate drive times to the outlet:

• Bristol: about 45 minutes
• Reading: about 45 minutes
• Oxford: about 40 minutes
• London: about 1 hour 30 minutes

By public transport

Swindon has regular rail services to London Paddington, Bristol, Cardiff, and other cities. From the station you can reach the outlet by taxi or bus. Check local transport websites for current bus routes and times.

Opening hours

Monday to Saturday: 10:00 AM - 8:00 PM
Sunday: 10:00 AM - 6:00 PM
(Larger stores operate 11:00 AM - 5:00 PM on Sundays due to Sunday Trading Laws)

Hours can change on bank holidays and during events. Christmas often has extended hours (November to early January). Check the official website or call before visiting.

Shops and brands

The outlet has over 100 stores, with designer and high-street brands at reduced prices (often up to 60% off recommended retail). Examples:

Fashion and Clothing

• Adidas - Sportswear and athletic gear
• Nike - Athletic footwear and apparel
• Calvin Klein - Designer clothing and accessories
• Tommy Hilfiger - Classic American style
• BOSS - Premium menswear and womenswear
• Levi's - Denim and casual wear
• Gap - Casual American clothing
• Superdry - British-inspired casual wear
• Clarks - Footwear for all the family
• Mountain Warehouse - Outdoor clothing and equipment

Home and Lifestyle

• Lakeland - Kitchenware and home solutions
• M&S Outlet - Clothing, homeware, and food
• The White Company - Home and lifestyle products
• Cath Kidston - Homeware and accessories

The store list changes from time to time. Check the official website for the current list of retailers.

Restaurants and dining

The outlet has several places to eat and drink:

• Cafés and coffee shops for a short break
• Restaurants for lunch or dinner
• Food court for quick service

You can spend a full day at the outlet without leaving for meals.

Family facilities

The outlet has several facilities for families:

• Hooter Express Steam Train - A fun miniature steam train ride for children
• Interactive Playground - Safe play area for younger children
• The Wall Hola Maze - An interactive maze designed for children aged 7-12
• Baby Changing Facilities - Conveniently located throughout the centre

Children can be entertained while you shop.

Accessibility and guest services

The outlet is committed to providing an accessible shopping experience for all visitors:

• Free Wheelchairs and Scooters - Available to hire with photographic ID
• Noise-Cancelling Headphones - Available for visitors with sensory sensitivities
• Disabled Access - Full accessibility throughout the centre
• Guest Services Team - Available to assist with any queries or requirements
• Free Wi-Fi - Available throughout the outlet

The Guest Services team can help with questions, store information, and accessibility.

Parking

Swindon Designer Outlet offers extensive parking facilities with clear pricing:

• First 15 minutes: Free
• Up to 5 hours: £2.50
• Over 5 hours: £12
• Free parking: Available with purchases over £100 (show receipt at Guest Services)
• Blue Badge holders: Free parking

The car park is well maintained and close to the centre. It can be busy at weekends and during sales. Disabled bays are near the main entrances. There are 40 EV charging points (including 16 Tesla Superchargers in the North Car Park).

Gift cards

Gift cards are available from £5 to £500. They are valid for one year from purchase and can be used in any store at the outlet.

Sales and special offers

The outlet regularly hosts special sales events, particularly during:

• January Sales
• Summer Sales
• Black Friday
• End of Season Clearances

Many stores run extra discounts during these periods. The outlet newsletter and social media list upcoming sales and promotions.

Tips for your visit

1. Weekdays are usually quieter than weekends.
2. Check the website before you go for current stores and offers.
3. Sales periods: arriving early can mean a better choice of stock.
4. Comfortable shoes help; the centre is large.
5. Family facilities are available if you are visiting with children.
6. Loyalty programmes at individual stores can offer additional savings.

Website and social media

For current offers, new stores, and events:

• Instagram: @swindonoutlet
• Facebook: Swindon Designer Outlet
• Website: mcarthurglen.com

The McArthurGlen Loyalty Club gives members an extra 10% off and other benefits. Membership is free; you can join online or via the app.

Frequently asked questions

Is parking free at Swindon Designer Outlet?

Parking is free for the first 15 minutes, then £2.50 for up to 5 hours, or £12 for longer stays. However, parking is free with purchases over £100 (show your receipt at Guest Services) and for Blue Badge holders.

Are the prices really discounted?

Yes. Outlet stores typically offer 30% to 60% off recommended retail prices. It is still worth comparing with the high street, especially during sales.

Can I return items purchased at the outlet?

Return policies vary by store. Most stores offer returns within a specified period (usually 28 days) with proof of purchase. Check with individual stores for their specific return policies.

Is the outlet accessible for wheelchair users?

Yes, the outlet is fully accessible with disabled parking, accessible toilets, and wheelchairs available to hire free of charge with photographic ID.

Are there cash machines at the outlet?

Yes, there are cash machines located throughout the outlet. Most stores also accept card payments, including contactless.